Through this Privacy Policy, we inform you about the collection, processing and use of your personal data collected by COOLDO TE CUIDA, SL through the use of this website.

Who is responsible for the processing of your data?

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights in relation to article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 December April 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, the identifying data of the owner of the website is set out below:

Responsible: COOLDO TE CUIDA SL
Tax Identification Number: B72544794
Registered office: Calle Nuñez de Balboa 125, 28006 Madrid
Email: hola@caldoscooldo.com

For what purposes will we process your data and what is the legitimacy to process it?

At COOLDO TE CUIDA, SL we process the personal data that you provide us, as well as all those that are collected through the page and those that derive from your relationship with us for the main purposes:

• Creation of user profile: Your personal data will be processed for the purpose of creating a user account profile which will allow you to purchase products, access and manage all your orders, show your opinion regarding the purchased products and items. shared on the blog and manage your personal data. The legal basis for the processing of your personal data will be the execution of the contractual relationship as provided for in the Terms and Conditions that you accept at the time of creating a profile to use our website.
• Product purchase procedure: Your personal data will be processed in order to properly manage the purchase procedure of the selected products, as well as any issue related to it, such as the return of products or incidents throughout the procedure. The legal basis for the processing of your personal data will be the execution of the contractual relationship as provided for in the Terms and Conditions that you accept at the time of purchasing the products.
• Contact form: Manage and respond to doubts and/or queries that you may ask us. To do this, we may contact you both electronically and by telephone. The legal basis for the processing of your personal data will be the consent given by you at the time of sending us your contact request.

On the other hand, and only if you have consented, your personal data will be processed for the purpose of sending you commercial communications about our products, services, offers and advice (newsletter) . In this sense, your personal data will be processed for the purpose of suggesting products or offers based on your purchase history or even informing you about the products you have left in your cart when you do not complete the purchasing process. Inform you that the processing of your data for this purpose is legitimized by the express consent given on your part. Therefore, we remind you that you can revoke it at any time through the link adapted for this purpose in each communication or by sending an email to hola@caldoscooldo.com

What data do we process?

COOLDO TE CUIDA, SL processes identification and contact data:

• Name
• Surnames
• Postal address
• Email
• Phone number

To which recipients will the data be communicated?

COOLDO TE CUIDA, SL will not communicate your personal data to third parties except in compliance with legal obligations, as well as to third parties that are part of transport companies to comply with the effective delivery of products purchased through the website.

Likewise, inform you that in order to provide you with our services offered through this website, we require the assistance of certain service providers who may have access to your personal data. Where applicable, these third parties will always act in the name and on behalf of COOLDO TE CUIDA, SL, that is, they will act following our instructions. In no case will they have your data for their own purposes.

How long will we keep your data?

The user data processed to send advertising and promotions from COOLDO TE CUIDA, SL will be kept until the consent granted is revoked.

The user's personal data will be kept for the duration of their consent or the provision of COOLDO TE CUIDA, SL services or the legal obligation to keep them.

You can request the cancellation of your account at any time you deem appropriate. Once your account is cancelled, we will block your data and retain it only if applicable regulations require us to do so.

You can request the cancellation of the newsletter at any time you deem appropriate. Once you cancel your subscription to the newsletter, we will block your data and keep it only if applicable regulations require us to do so.

What are your rights as a data owner?

Access: You can obtain confirmation as to whether your personal data is being processed, as well as consult your specific personal data that is being processed.

Rectification: You may modify your personal data when they are inaccurate, as well as complete those that are incomplete.

Deletion: You may request the deletion of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Opposition: You may request that your personal data not be processed, unless it is not possible for compelling legitimate reasons or the exercise or defense of possible claims.

Limitation of processing: You may request limitation of the processing of your data in the following cases:

• While the challenge to the accuracy of your data is verified;
• When the treatment is illicit, oppose the deletion of your data, or request the limitation of its use;
• When your data does not need to be processed, but you need it for the exercise or defense of claims;
• When you have objected to the processing of your data for the fulfillment of a mission of public interest or for the satisfaction of a legitimate interest, while verifying whether the legitimate reasons for the processing prevail over yours.

Portability: You may receive, in electronic format, the personal data that you have provided us and those that have been obtained through the website, as well as transmit them to another entity.

Exercise channels: You may exercise these rights by sending an email to hola@caldoscooldo.com , properly identifying yourself and expressly indicating the specific right you wish to exercise.

If you consider that your personal data has not been processed in accordance with the applicable regulations, you may file a claim with the Spanish Data Protection Agency through its website www.aepd.es

The exercise of these rights is free.