En este canal podremos estar más cerca de ti y ofrecerte un mejor servicio. ¿Quieres unirte para recibir contenido, eventos, campañas y ofertas exclusivas?
Quiero unirme Powered by
Únete al Club Cooldo, nuestro canal de whatsapp
WhatsApp Icon Hoola
Skip to content

Frequently asked questions

Questions about our Broth

How do you store Cooldo Broths?

Open tab

Cooldo Broths are stored at room temperature, meaning they DO NOT REQUIRE REFRIGERATION until opened.

Once opened, it should be kept refrigerated and consumed within 3 days or frozen for up to 6 months.

Thanks to its sterilization, we've been able to extend its shelf life without the need for preservatives, allowing it to be stored at room temperature (up to 2 years). The expiration date is indicated on the packaging.

What ingredients does the Cooldo Broths recipe contain?

Open tab

INGREDIENTS: Water, beef bones 22% * , chicken carcasses 20% * , ham bones 2.6% * (organic pork ham bone and sea salt), apple cider vinegar * , ginger * , spring salt * , turmeric * . * from organic production

0% additives, 0% preservatives. 100% natural. Gluten-free, keto, paleo, and AIP.

Cooldo Broths are made with the highest quality raw materials, bones from animals raised free-range on Spanish pastures, which respect their natural growth cycles, respecting lactation and grazing. They are not treated with hormones or given preventative antibiotics. This is key to the flavor, color, and aroma.

It also contains organic ginger and turmeric, which give it an incredible touch of flavor and provide antioxidant and anti-inflammatory properties.

Last but not least, unfiltered organic apple cider vinegar, a key ingredient for extracting all the nutrients from the bones.

Our bone broth has a perfect balance of all the ingredients and just the right touch of saltiness from the sea salt and ham bone (you can always add more salt or spices to your liking). If you're not a fan of ginger or turmeric, you might not like it. Sorry!

Why is broth at room temperature liquid and not gelatinous?

Open tab

Our broth is liquid at room temperature. This is because our broth is sterilized to ensure food safety and extend its shelf life without the need for preservatives, allowing it to be stored at room temperature.

What happens during and after sterilization?

When the broth is subjected to high temperatures for sterilization in an autoclave (a large-scale water bath), some of the collagen chains break, and its structure changes . In cold storage (after 24 hours of refrigeration), it returns to a dense and gelatinous state, but not to what it was before sterilization. This is due to the loss of gelling capacity that collagen undergoes during this process.

Are nutrients retained after sterilization?

This worried us too! So we ran lab tests to verify it. And yes, the broth's properties remain after sterilization.

You can see the laboratory analyses here: https://bit.ly/ANALISISLABORATORIOSCOOLDOTECUIDASL

Why are some jars more gelatinous than others?

In the autoclave, there are certain areas called hot zones that receive more heat, and this means that, within the same batch, some jars gelatinize more and others less.

We've further concentrated our recipe to ensure gelatinization after sterilization. Now, enjoy the broth! Remember that it has a two-year shelf life and does not require refrigeration until opened. Once opened, it should be kept refrigerated, and that's when you'll be able to check its gelatinous state.

What does our bone broth taste like?

Open tab

Our bone broth has a perfect balance between the flavor of beef and chicken with a light citrus touch. Our recipe contains ginger and turmeric for their anti-inflammatory powers and because they neutralize the flavor of the bones. Try it, you will be surprised! But if you're not a big fan of ginger or turmeric, you might not love it. We're sorry!

What is the difference between bone broth and traditional broth?

Open tab

Both the raw material and the way in which bone broth is cooked guarantee its high nutrient content. It is a natural source of collagen and is high in protein. Traditional broth, especially the one we are used to buying, contains little raw material so it is practically water and barely provides nutrients.

In addition, Caldos Cooldo has extra benefits and nutrients from ginger and turmeric.

Read all its properties in detail.

How do you take Cooldo Broths?

Open tab

Cooldo Broths are ready to drink, just set them to the temperature you prefer: hot (not too hot!) or lukewarm.

Our recipe doesn't include vegetables, so if you find it too strong, we recommend a squeeze of lemon, which also boosts collagen synthesis. If, on the other hand, you find it too bland or lackluster, it's easy to fix: you can add salt or season with spices to your liking. Our favorites: curry, paprika, oregano, rosemary... it's very versatile! Here are more ideas.

Some people enjoy it cold as a gelée— gelatin by the spoonful. And of course, you can add it to soups or stews to incorporate it into your busy lifestyle. Feel free to try our recipes.

Share with us #YOURCOOLMOMENT

What does bone broth provide?

Open tab

Bone broth is high in protein and a natural source of collagen and minerals. It has many properties but the best thing is that Cooldo broths are delicious, taste great and are very satiating, which is a perfect ally for:
deflate yourself, reduce anxiety, for weight loss, gain energy, to delve into intermittent fasting, repair your intestine, take a digestive break...

Cooldo is much more than a broth, discover all its nutrients and benefits .

What consumption is recommended to see the benefits?

Open tab

You can drink Cooldo Broths whenever you want. We recommend 150-300ml 3 or 4 times a week to notice its benefits.

These are our consumption recommendations:

  • As an accompaniment to a meal (half portion 150ml)
  • Between meals (half portion 150ml)
  • Meal or dinner substitute (300ml serving)
  • Add it to any recipe for an extra boost of nutrients.

Looking for ideas on how to incorporate bone broth into your daily routine? We recommend Cooldo Plans to help you achieve long-lasting habit changes.

Check out our plans .

Who can drink bone broth?

Open tab

Bone broth is suitable for everyone at all stages of life. Because it's sterilized, it's suitable for more sensitive groups (pregnant women, the sick, the elderly, etc.).

Our recipe contains ginger and turmeric in small amounts. If you have any questions about consuming any of these ingredients, consult your doctor.

I have high cholesterol. Can I take it?

Open tab

Of course, it is low in fat so it does not raise cholesterol.

Is bone broth high in histamine?

Open tab

Bone broth, like many other foods, is high in histamine due to its manufacturing process. Therefore, if you have a histamine intolerance, it may not be suitable for you. A low-histamine diet usually helps, but it's not sustainable over time. However, I encourage you to investigate the root cause of this intolerance. A deficiency in the production of the DAO enzyme, which plays a key role in the breakdown of histamine, could be behind this intolerance. A damaged gut could also be affecting DAO production. Consult your allergist or healthcare professional. They'll surely be able to help you.

Why do we sterilize the broth and what happens after?

Open tab

There are many reasons why we decided to sterilize ours. We'll tell you about them:

1.- To avoid depending on the cold chain. No logistics company offers 100% guarantees that the cold chain will not be broken during transport.

2. Food safety is of vital importance. If it weren't sterilized, we couldn't guarantee that our broth was suitable and safe for any group (pregnant women, sick people, the elderly, etc.).

3.- We have achieved a very rich recipe, even after sterilization.

4.- To reach the maximum number of households and avoid discarding products due to expiration. It can be stored in the pantry for up to two years.

5.- The guarantee, proven by laboratory analysis, that the nutrients are preserved after sterilization. That said, it is true that sometimes our broth, which always gelatinizes before sterilization, sometimes doesn't do so after the process cools. This is because collagen hydrolyzes at high temperatures, meaning the protein molecules present in collagen break down. It's actually better because hydrolyzed collagen is better absorbed by the body. But let's not fool you; we didn't understand it at first either, but the test results don't lie.

Is it suitable for patients with Small Intestinal Bacterial Overgrowth (SIBO)?

Open tab

Of course. It's highly recommended. Since it doesn't contain vegetables, it's suitable for patients who can't tolerate fermentable carbohydrates. It also contains turmeric and ginger, which are very digestive, antioxidant, and anti-inflammatory.

Is it suitable for colonocopies?

Open tab

Proper preparation for a colonoscopy requires following a specific diet to cleanse the gastrointestinal tract of waste.
Our bone broth contains no vegetables—as it's fiber-free, with less than 0.5g of fat per 100g, and high in protein, it's a very filling food and suitable for these interventions. Our recipe contains ginger and turmeric in small amounts. If you have any questions about consuming any of these ingredients or if you have a medical condition, please consult your doctor.

Does broth break intermittent fasting?

Open tab

Yes, any food that has calories breaks the fast. But in fasts of more than 24 hours, bone broth is allowed since it has many minerals and helps carry out this type of fast by providing very few calories.

Questions about our plans

Who are the plans recommended for?

Open tab

Each plan is specifically designed to meet a goal. Discover the one that best suits your needs. See plans

Anyway, if you don't want to follow a plan, you can introduce bone broth into your diet and that of the whole family.

What plan to start with?

Open tab

We recommend you start with the Repara Plan because although it initially seems the hardest, it is not. It's a way to see the benefits of bone broth in a short period of time. Once you have recovered your digestive health, we recommend you continue with the Vital Plan that will allow you to maintain your health by taking care of yourself day by day.

What do I receive with my plan?

Open tab

When you purchase your plan, the downloadable will appear on the screen. You will also receive by email the same file with all the instructions to carry out your plan and plan while your broth order arrives.

What should I eat during plans?

Open tab

The menu is specific for each plan and a wide variety of foods are included, but you have the option of replacing some foods with others, as long as they are from the same category on the shopping list.

How do I receive the Cooldo Plan EBOOK?

Open tab

Cooldo Plans include your broth pack and an ebook sent by email upon purchase.

Check your inbox or spam folder; if you don't find it, we'll send it to you again.

Do plans have a “rebound effect”?

Open tab

The rebound effect is achieved by avoiding diets and changing habits. At Cooldo we do not count calories or weigh food. We guide you towards a healthy diet that you can maintain over time.

With Cooldo you will learn to eat in a healthy and nutritious way, without that meaning not giving yourself a few treats from time to time.

If you manage to make the change you will feel full of energy and vitality. You will no longer want to go back to your past habits.

QUESTIONS ABOUT SHIPPING

What options do I have if I can't receive my order?

Open tab

We recommend a drop-off point. You can find them here:https://www.cttexpress.com/drop-off-point-locator/

What options are there for shipping outside the peninsula?

Open tab

Thank you very much for your interest in purchasing Cooldo Broths.

For shipments to the CANARY ISLANDS, you can purchase them at the El Corte Inglés Gourmet Club or online at: https://www.naturitas.es/b/caldos-cooldo
For shipments to the BALEARIC ISLANDS, you can also purchase them at the El Corte Inglés Gourmet Club, at Veritas, or online at: https://shop.veritas.es/detalle/-/Producto/caldo-de-huesos-300ml-eco/39473 We have been working with them for a long time and they work very well.

If you have any questions, please email us at hola@caldoscooldo.com or use the chatbot on our website.

When are the broths shipped?

Open tab

All orders are received between 24h-72h except for orders placed prior to weekends or holidays as there is no delivery on those days.

When do I receive my broths?

Open tab

You will receive the order preparation notification and tracking information from the transport company by email. IF there is any incident or delay, please contact us.

What do I do when I receive my broths?

Open tab

Our broths are kept in the pantry and do not need to be refrigerated until opened. Because? Because our broths are sterilized so they have a shelf life of up to two years. With this process, not only are microorganisms eliminated, making it suitable for more sensitive groups (pregnant, sick, elderly...) but we can reach more homes without depending on the cold chain.

What do I do if I need to make a change once the order is already in transit?

Open tab

You will receive an email from the contracted company, notifying you of the delivery date.

If you need to make any changes, you will have the opportunity to do so at the link provided.

Remember to check your spam or junk mail folder.

How do I claim an order that hasn't arrived?

Open tab

In 98% of cases, your order will arrive on time! The other 2% may experience a delay or an incident. If this applies to you, don't worry, we'll help you with the processing.

First, you should try to contact the shipping company directly. If they can't provide a solution, you can't reach them, or they aren't being prompt, we'll intervene to expedite delivery. Write to us and we'll help you!

How do I make sure my broths are in good condition when I receive them?

Open tab

The lids have a safety button. If there is air or noise when you press, it means that the vacuum may have been lost. This may be due to some damage during transportation, so it should not be consumed. If in doubt, please contact us.

Close (esc)

NEW SHIPPING OPTIONS

  • FREE standard shipping within 24-72 hours for orders over €37; €3.50 for orders under €37.
  • Express shipping from €5.50 , delivered before 2:00 p.m. (when ordering Monday to Thursday before 11:00 a.m. - business days)

Shipping only to the peninsula , for other destinations, contact us.

Age verification

By clicking here you confirm that you can make purchases online.

Shopping Cart

Your cart is currently empty.
Shop now